Never miss a high value case 24/7 Virtual reception for UK law firms
Trusted by law firms. Adaptable for any service based business that can’t afford to miss a call.
Our Intake Solutions
1. Intake Essentials
Ideal for solo practitioners and boutique firms who want to ensure no enquiry goes unanswered.
The Foundation of 24/7 Availability
This package gives your firm a dedicated digital receptionist designed to capture every enquiry, day or night. Never miss a potential client due to an unanswered call.
• Round-the-Clock Coverage: 24/7 call handling without the cost of additional staff
• Structured Lead Capture: Accurate collection of names, contact details, and enquiry summaries
• Instant Notifications: New leads delivered immediately via email or spreadsheet for fast follow-up
• Professional Call Handling: A custom voice and tone aligned with your firm’s brand
2. Professional Intake
Designed for growing firms that need seamless workflows and reduced admin.
Efficiency Through Integration
This package goes beyond capturing enquiries by connecting your calls directly into your systems, removing manual admin and freeing up your team for billable work.
• CRM Integration: Automatically sync new enquiries into your existing systems (Clio, HubSpot, Pipedrive)
• Automated Booking: Calls can be converted into scheduled consultations directly in your calendar
• SMS Confirmations: Instant confirmations sent to clients after booking
• Tailored Questioning: Call flows adapted to different departments (Family, Conveyancing, Personal Injury, etc.)
3. Scale Intake System
Built for high-volume firms and multi-department practices.
Your Complete Digital Intake Department
A fully managed intake system designed to qualify, prioritise, and route enquiries at scale, ensuring your firm focuses on the highest value opportunities.
• Live Call Transfers: Priority enquiries can be transferred directly to your team in real time
• Multi-Department Routing: Calls intelligently directed to the correct department
• Lead Qualification: Identify and prioritise high value cases quickly
• Compliance Ready: Built with UK GDPR requirements in mind, including documentation support
• Ongoing Optimisation: Regular reviews and refinements to improve conversion performance
Why Choose Intake Experts?
We don’t provide generic tools, we build tailored intake systems designed specifically for UK professional firms.
Every interaction is structured, compliant, and focused on one outcome:
Turning enquiries into booked consultations.