Privacy Policy

Privacy Policy – Intake Experts

Last updated: 21/04/2026

1. Introduction

Intake Experts (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal data when you interact with our website and services.

2. What Information We Collect

We may collect and process the following personal data:

Full name
Phone number
Email address (where provided)
Details of your enquiry
Call recordings and transcripts (where applicable)

3. How We Use Your Information

We use personal data to:

Respond to enquiries
Capture and process client intake information
Pass relevant details to the appropriate law firm or service provider
Improve the quality and performance of our services

4. How Your Information Is Shared

We only share personal data with:

The relevant law firm or business you are attempting to contact
Service providers required to operate our platform (e.g. hosting, communications tools)

We do not sell or distribute personal data to third parties for marketing purposes.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

Personal data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

6. Call Recording

Calls may be recorded for quality assurance, training, and service improvement purposes. By using our service, you acknowledge and accept that calls may be recorded.

7. Your Rights

Under applicable data protection laws, including UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing

To exercise any of these rights, please contact us using the details below.

8. Contact Information

If you have any questions about this privacy policy or how your data is handled, please contact:

Intake Experts
Email: hello@intakeexperts.co.uk

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

End of Policy

Never miss a high value case 24/7 Virtual reception for UK law firms